
Located in the heart of downtown
Orlando, our data center has had many advantages
available but it was all hard work to get started. In
the end, there is nothing like being able to say that we
own all of our own equipment. Our 100% Cisco and Linux
powered network was built and is maintained by our
technicians. When a problem arises, our tech's are the
ones to respond.
HostingHideout Data Center
75% of web
hosting companies do not have their own Data Center and
have no access to their servers without the assistance
of a 3rd party. If an issue ever arises, we can
physically go to the server within 10 minutes and
address the issue without relying on someone else. That
is priceless and peace of mind for you, the
client.
Security.
Access
to the data center floors is restricted to those holding
military grade pass cards. Furthermore, complete access
to our floor is only permitted by allowance from the
security guards at the front desk, around the clock. You
can be safe in the knowledge that only a handful of
highly trained, level-three technicians will be allowed
within close physical proximity to your server.
Equipment.
All of our routers
and switches are made by Cisco. Cisco is a tried and
true manufacturer and we use nothing but the best, so
Cisco is our only choice for all network hardware. We
have made major and wise investments with them because
we feel that using industry leading equipment that has a
proven track record is the best choice, and is well
worth the extra expense.
Connectivity.
Our
connections are the best connections, ran straight into
our data center and your servers are the first to get
zapped with these unrestrained highways. HostingHideout is
located in a multi-homed connection. We do not use 1
carrier nor do we use cheap cogent bandwidth. We are
connected to TIER 1 providers!
Our main lines
are,
AT&T DS-3, UUNET OC-12, , and
TimeWarner OC-48
Our bandwidth power is
limitless for your account ...only according to your
plan. ;)


OC-48 = 2.488 Gbps .......................OC-12 = 655
Mbps
Power.
The power systems in
our data center are designed to run uninterrupted even
in the unlikely event of a total power outage. All
servers are fed with conditioned UPS (Uninterruptible
Power Supply) power that will run if utility power
fails. The UPS power subsystem is "N+1" redundant with
instantaneous fail over in case the primary UPS
fails.
Environment.
Our data
center's HVAC (Heating and Ventilation Air Conditioning)
system is "N+1" redundant to ensure that - even in the
event of an entire HVAC system failure - there is a
duplicate system on standby to take over. An advanced
fire-suppression system is in place to prevent any fire
from spreading - in the unlikely event that one could
start. All cables to servers and routing equipment are
securely tied down, and cable racks suspended from the
ceiling provide dual routes for all cables.This is so in
the event that all cables on a cable rack are cut or
burned, packets of data will automatically be routed to
a second set of cables on the other side of the data
center.
Climate control.
We have
4 Data Aire air conditioning units that provide
optimal conditions for equipment operations. Climate
control means that the air conditioning units monitor
the temperature outside of the building and compare it
to the temperature inside of the building. Of course, it
is much more complicated than that description.
Basically the important factors are that the temperature
is maintained at a balance of the two, and also the
humidity, airflow, and cleanliness of the air is
monitored. This is why our
servers run so smooth and fast.
Expertise.
We invest a
significant amount of time and money into our staff to
make sure that they are knowledgeable and are capable of
helping and handling our customers with patience and
care. They also invest a great amount of time and care
into us, knowing that they are working with a company
that places people first and affordable pricing to get
their dreams online. A company is only as good as the
people who manage it. A network is only as good as the
people who manage it. It all takes teamwork, and
expertise.
Monitoring.
That talented
staff we speak of works around the clock to ensure that
our network is operating at the most optimum state. We
continually review our collected statistics and with
very precise care and attention. We closely watch for
traffic trends so that we can react with the proper
routing adjustments and bandwidth additions. We choose
to have a monitoring system projected on an entire wall
and viewable at all times by anyone who walks into our
offices.